Refund policy

Return and Refund Policy

Customer satisfaction is our priority. If for any reason you’re not happy with your order, or it arrives damaged or incorrect, we’re here to help.

Since we operate on a dropshipping model, we do not require customers to send items back to us — return shipping costs are often higher than the value of the item itself, so we don’t pass that burden on to you.

If your order:

• Arrives damaged or defective

• Is the wrong item

• Doesn’t arrive within 30 days (per tracking)

Please contact us at asimalijutt807@gmail.com with your order number and, if possible, a photo of the issue. Once verified, we’ll offer you a full refund or a free replacement — no need to send the item back.

Refunds are processed to your original payment method within 5–10 business days.

If you change your mind and want to cancel your order, please contact us before it ships — cancellations are free as long as the order hasn’t been forwarded to the supplier yet.